Shipping Policies

High Country Roses ships all of our roses growing in 1 quart (5”) pots.  Plants tend to be between 8” and 12” tall at the time of shipment, depending on the time of year and variety.  The roses are taped into their pots, individually wrapped, and secured in the box with biodegradable fill for shipment.   Our shipping season begins the first week of March and continues through December.  We ship plants out Monday through Friday with a typical transit time of 3 to 4 days.  Roses scheduled late in the week will travel over the weekend to their destination. To deal with seasonal shipping peaks, we have implemented a daily cap on the number of shipments.  This will result in some shipping days not being available on the shipping calendar if that day is full already.  We suggest ordering early if a specific shipping date is required.

Growing roses in the Rocky Mountains does present some challenges.  From time to time shipments may be delayed to avoid extreme conditions.  Additionally, shipments sent early or late in the season may be dormant.  In some cases, specific varieties may not be ready for the requested shipping date.  In this case, we will contact you with the specifics of the delay and offer to delay shipment, split the order, or offer a substitute variety.  We will not substitute varieties without customer consent.

Because our plants are shipped growing in their pots, we suggest timing your shipment to align with your last frost date.  Many of our customers choose to receive their plants earlier or later than their frost date.  Ultimately, we let the customer decide when they would like their shipment sent.

We are currently able to ship to Canada, but no other international destinations.

Canadian Customers:

There are a couple of stipulations to be aware of regarding shipments to Canada.

• First, all shipments (regardless of the number of plants in the order) require a Phytosanitary Certificate that costs $90 USD. This is in addition to the cost of shipping by UPS standard international (a 7 day service).
• Secondly, to facilitate the inspection and quarantine process, all of our Canadian shipments will depart together on specified dates.  This year’s shipping dates are May 13th and August 29th.
• Finally, Canadian shipments can not be processed by the website at this time.  Please email a list of the plants you are interested in and your shipping address to info@highcountryroses.com for a quote.